Thank you for shopping with Dekuch. We are committed to providing a clear, reliable, and seamless shipping experience. Please review the shipping information below before placing your order.

1. Order Processing

• Orders are typically processed within 48 hours after payment confirmation, excluding weekends and public holidays.
• Processing times may be extended during peak seasons, high-volume promotional periods, or special events.

2. Shipping Methods and Destinations

• We currently offer free shipping on all eligible orders within the United States.
• Available shipping methods and options will be displayed during checkout.
• We may expand shipping destinations in the future. If that happens, any additional regions will be updated on our storefront and checkout pages.

3. Estimated Delivery Time

• Orders generally arrive within approximately 8 business days after dispatch.
• Once your order ships, you will receive a tracking email with your tracking number and tracking instructions.
• Please allow some time for tracking information to update after shipment confirmation is sent.

4. Shipping Delays and Lost Packages

• Delivery delays may occur due to weather conditions, carrier disruptions, customs handling, or other unforeseen logistics issues.
• If your order has not arrived within 15 business days from the shipping date, please contact us for assistance.
• Lost or undelivered packages may qualify for a replacement or refund in accordance with our Return & Refund Policy.

5. Returns and Refunds

For full instructions on eligible returns and refund processing, please review our Return & Refund Policy.

Return requests must be submitted within 30 days from the date you receive your order.

6. Contact Information

If you have any questions regarding this Shipping Policy, delivery timing, or a shipment issue, please contact us:

7. Policy Updates

This Shipping Policy may be updated from time to time without prior notice.

We encourage you to review this page periodically to stay informed of the latest shipping terms and delivery information. Thank you for shopping with Dekuch. We value your trust and satisfaction.